Address
Plot no.1312, Dakshin Harkuli, Moyna, West Bengal, India-721629
GSTIN:19AXGPM8284P1ZE
Work Hours
24/7
Shipping & Delivery Policy
Last Updated: July 17, 2026
At AeroHerbs, we are committed to ensuring timely and reliable delivery of our products across India. This Shipping & Delivery Policy outlines the terms related to order processing, shipping timelines, and delivery procedures.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Large-volume or bulk orders may require additional processing time.
2. Shipping Coverage
We currently offer shipping across India. For international inquiries, customers and distributors may contact us directly for availability and shipping arrangements.
3. Estimated Delivery Time
Estimated delivery timelines are as follows:
| Location | Delivery Time |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout or communicated at the time of order confirmation.
- Free shipping promotions may be offered periodically at AeroHerbs’ discretion.
5. Order Tracking
Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp (where applicable), enabling you to monitor your shipment status.
6. Delays in Delivery
Delivery delays may occur due to:
- Weather conditions
- Transportation disruptions
- Natural disasters
- Public holidays
- Incorrect shipping information provided by the customer
- Circumstances beyond our reasonable control
AeroHerbs shall not be held responsible for delays caused by third-party courier services.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. AeroHerbs will not be liable for failed deliveries resulting from incorrect or incomplete addresses.
Additional shipping charges may apply for reshipment requests.
8. Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with:
- Order Number
- Photographs of the package and product
- Description of the issue
Our team will review the matter and provide an appropriate resolution.
9. Bulk & Distributor Orders
Shipping timelines for distributor, wholesale, and bulk orders may differ depending on:
- Order quantity
- Packaging requirements
- Delivery destination
- Inventory availability
Customers are encouraged to contact our sales team for customized shipping arrangements.
10. Contact Us
For any questions regarding shipping or delivery, please contact us:
AeroHerbs
Email: contact@cordycepsonline.com]
Phone: +91 7326 928 558
Address: Plot no.1312, Dakshin Harkuli, Moyna, West Bengal, India-721629